JetLedgerJetLedger

Privacy Policy

Last updated: April 12, 2026

Overview

JetLedger is an expense management platform for private aviation teams. This policy describes how we collect, use, and protect your information when you use the JetLedger web application and iOS app.

Information We Collect

We collect information that you provide directly:

  • Account information (name, email address)
  • Expense records (dates, amounts, descriptions, categories)
  • Receipt images uploaded via the web or iOS app
  • Invoice and billing details
  • Aircraft and trip reference data

We also collect standard server logs (IP address, browser type, access times) for security and troubleshooting.

How We Use Your Information

  • Provide and operate the expense management service
  • Process receipt images using AI-powered text extraction
  • Generate reports, invoices, and PDF exports
  • Send transactional emails (invoices, password resets, invitations)
  • Maintain backups for disaster recovery

Third-Party Services

We use the following services to operate JetLedger:

  • Anthropic — AI-powered receipt text extraction (OCR)
  • Resend — transactional email delivery
  • Cloudflare R2 — file storage (receipts, exports)
  • Amazon S3 — encrypted database and file backups
  • Hetzner — application hosting (EU)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Data Security

All data is transmitted over encrypted connections (TLS). Each organization's data is stored in a physically isolated database. Receipt files are stored in private cloud storage accessible only through authenticated requests. Backups are encrypted at rest.

Data Retention

We retain your data for as long as your organization's account is active. If an account is deactivated, data is retained for 90 days before permanent deletion. Backups are retained according to our disaster recovery policy.

Your Rights

Account administrators can export, modify, or delete organization data at any time through the application.

You can delete your account at any time from your profile settings page or from the iOS app. When you request account deletion, your account is immediately locked and scheduled for permanent removal in 30 days. During this period, a system administrator can cancel the deletion if requested. After 30 days, your personal data is permanently deleted and financial records are anonymized.

Contact

For privacy-related questions or requests, email privacy@jetledger.io.